A customer asks a question; the bot finds twelve relevant documents, three of which are outdated, and one was never intended for customers. Rasepi ensures that only customer-safe sources make it into the response.
A human sometimes notices that a page looks outdated. A bot never does. It reads the text, takes it as fact, and serves it up with full conviction. This is especially costly in customer interactions.
Rasepi evaluates every source specifically for this channel. Customer-safe? Up-to-date? Approved? Anything that doesn’t meet these criteria is blocked or subject to restrictions.
We’ll demonstrate this using your own support bot.
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